Terms of Use

These Terms of Use govern the use of the services offered by Magnet Dating Agency OÜ (hereinafter “Magnet”), including paid personal matchmaking, free database membership, and other consulting services provided by Magnet.

The service provider is Magnet Dating Agency OÜ, registration code 14782590.

Website: www.magnetdatingagency.com

Contact: magnet@mda.ee

1. General Terms and Conditions

1.1. Magnet offers a personal matchmaking and dating service designed to help people find a suitable partner to build a meaningful and lasting relationship.

1.2. Magnet’s services are available to individuals who are at least 18 years of age.

1.3. The paid personal matchmaking service is intended for single individuals seeking to form a long-term relationship. Magnet’s counseling services may also be used by individuals who are already in a relationship.

1.4. By using the service or registering with the database, the user confirms that they have read these Terms of Use and Magnet’s Privacy Policy and agree to the Terms of Use applicable to them.

1.5. The specific content, duration, price, and other individual terms of the paid service are set forth in an agreement concluded with the customer. In the event of a conflict between the individual agreement and these Terms of Use, the individual agreement shall prevail, unless otherwise provided by law.

2. Client Representations and Obligations

2.1. The Customer confirms that the information provided to Magnet is accurate and up-to-date, and that the Customer has not knowingly omitted any material information that could affect the provision of the service or the safety of others.

2.2. The Client shall notify Magnet of any significant changes in their relationship status, partner-search preferences, or other circumstances affecting the provision of the service.

2.3. The Client agrees to treat Magnet’s employees, partners, and other individuals associated with the service with respect and to refrain from harassing, threatening, discriminatory, or otherwise inappropriate behavior.

2.4. The client understands that the success of the personal matchmaking depends, among other things, on their own willingness to communicate, get to know others, and participate in meetings.

2.5. The Client is responsible for their own choices, behavior, and safety when interacting with and meeting other people. The Client agrees to respect other people’s boundaries, privacy, and consent.

2.6. To the extent necessary for providing the service, Magnet may request additional information from the client or conduct lawful and justified background checks, informing the client of their purpose and legal basis.

3. Personal Matchmaking

3.1. Magnet’s personal matchmaking service is an individualized service in which a matchmaker familiarizes themselves with the client’s expectations, preferences, and goals and searches for potentially suitable partners.

3.2. Magnet conducts the search based on the terms agreed upon with the client, utilizing its experience, professional judgment, and existing and new contacts. Based on its professional judgment, Magnet may also suggest meeting people who do not meet all of the client’s initial preferences.

3.3. The service does not include a guaranteed number of introductions or a fixed duration, unless otherwise specifically agreed upon with the client.

3.4. Magnet makes reasonable and professional efforts to find a suitable partner, but does not guarantee finding a specific person, arranging an introduction, the success of a meeting, or the development of a relationship.

3.5. Magnet offers potential introductions based on the matchmaker’s assessment of suitable individuals. Introductions take place with the consent of the parties involved.

3.6. An introduction is considered complete when Magnet has provided the client with information about a potential partner, including contact details, or has enabled the parties to contact each other in some other way. An introduction is also considered complete if the client decides not to contact or meet the potential partner after receiving the introduction.

3.7. Magnet’s role is to help find and introduce potential suitable matches. Further communication, meetings, and the development of a relationship depend on the parties involved.

4. Joining the Free Database

4.1. Magnet offers the opportunity to join its partner-search database for free.

4.2. The purpose of free membership is to enable Magnet’s matchmakers to consider the registered individual when searching for suitable partners for clients of the paid personal matchmaking service.

4.3. Free membership does not constitute a subscription to the personal matchmaking service. Magnet assumes no obligation toward free members to actively search for a partner, to contact them within a specific timeframe, or to arrange introductions.

4.4. Magnet will contact a free member if, in the matchmaker’s assessment, a suitable dating opportunity may arise or if clarification of the member’s information is necessary.

4.5. Any potential introduction takes place with the consent of the parties involved. A free member always has the right to decline a dating proposal.

4.6. A free member agrees to provide accurate information, notify us of any significant changes, and treat others with respect.

4.7. A free member may request termination of their membership and deletion of their data at any time, subject to the conditions described in the privacy policy and any retention obligations required by law.

4.8. Magnet may terminate a free membership if the information provided by the individual is knowingly misleading, their behavior is inappropriate, or continuing the membership is not otherwise reasonably possible.

5. Counseling Services

5.1. In addition to matchmaking, Magnet may offer individual counseling services related to dating, partner search, and relationships.

5.2. The purpose of counseling is to provide the client with a professional outside perspective, to boost self-confidence, and to help them better understand their own expectations, choices, and relationship situations.

5.3. Counseling is not psychotherapy, a medical service, or a clinical psychological service, nor does it replace the assistance of a qualified specialist when necessary.

5.4. The price, duration, payment terms, and cancellation policy for counseling will be communicated to the client before the service is booked.

6. Prices and Payment Terms

6.1. The prices published on Magnet’s website for consumers include value-added tax (VAT), unless clearly stated otherwise.

6.2. The price, scope, and other individual terms of the paid personal matchmaking service are agreed upon with the client before the service begins.

6.3. Magnet generally issues an invoice for the paid matchmaking service as an advance payment and begins providing the service after receipt of payment, unless otherwise agreed.

6.4. Payment in advance does not automatically mean that the fee is non-refundable under any circumstances. Upon termination of the service, the scope of the services provided, the agreement between the parties, and applicable laws will be taken into account.

6.5. Termination of the service does not release the client from the obligation to pay for services that have already been properly provided.

7. Suspension and Termination of the Service

7.1. The client may request the suspension or termination of the service by contacting Magnet in a form that can be reproduced in writing.

7.2. Early termination of a paid service shall be governed by the agreement between the parties, the services actually provided, and applicable laws.

7.3. If the Customer fails to respond to Magnet’s repeated attempts to contact them for more than one month, Magnet may suspend the service. Before the service is permanently terminated, the Customer will be sent a notice to that effect and given a reasonable period of time to respond.

7.4. Magnet has the right to suspend or terminate the service if the customer materially breaches the Terms of Use, knowingly provides false information, or acts in a manner that jeopardizes the rights, privacy, or security of others.

7.5. Magnet may also terminate the service if, due to objective or other justified circumstances, it is no longer possible to provide the service. In such a case, for paid services, the portion of the service not provided and the customer’s legal rights will be taken into account.

7.6. If the service is subject to a statutory right of withdrawal for consumers, the customer has the right to exercise this right under the conditions prescribed by law. If the customer wishes to begin receiving the service before the end of the withdrawal period, this will be agreed upon separately, and the customer will be informed of the possible consequences, including the charging of a fee for the service already provided.

8. Confidentiality and Protection of Personal Data

8.1. Magnet treats personal data provided by the customer and free members as confidential and processes it in accordance with applicable laws and Magnet’s privacy policy.

8.2. Clients and free members agree to keep confidential any information received through Magnet regarding other individuals, including their personal data, contact information, profile descriptions, and other personal details.

8.3. Information and materials obtained through Magnet may not be published, distributed, or used for any purpose other than within the scope of the agreed-upon matchmaking or use of the service, except with the consent of the relevant person or as required by law.

8.4. Magnet’s questionnaires, service materials, and other documents prepared by Magnet are intended for the client’s personal use and may not be distributed for commercial purposes without Magnet’s permission.

8.5. More detailed information regarding the collection, processing, and storage of personal data, as well as the rights of data subjects, is provided in Magnet’s Privacy Policy.

9. Security and Liability

9.1. Magnet operates as a professional partner-matching service provider and implements reasonable measures to support a trustworthy and respectful dating environment.

9.2. Magnet cannot guarantee that all information, intentions, or future behavior presented by another person will meet the client’s expectations, nor is it responsible for the outcomes of independent meetings and interactions.

9.3. Each person is responsible for their own choices, behavior, and safety when interacting with and meeting other people.

9.4. Magnet recommends that all users of the service familiarize themselves with Magnet’s safe meeting guidelines and follow them when meeting new people.

9.5. These Terms of Use do not limit or exclude Magnet’s liability to the extent that such limitation or exclusion is not permitted by law.

10. Changes to the Terms of Use

10.1. Magnet reserves the right to update the Terms of Use to reflect changes in the services, operational procedures, or legal requirements.

10.2. Changes will be published on Magnet’s website.

10.3. Material terms of existing paid contracts shall not be unilaterally amended to the detriment of the customer, except in cases permitted by law or by a valid agreement between the parties.

11. Inquiries and Dispute Resolution

11.1. If you have any questions or complaints regarding the Service, please contact us at magnet@mda.ee.

11.2. Magnet and the customer shall first attempt to resolve any disagreements through negotiation.

11.3. The consumer has the right to seek protection of their rights by turning to the Consumer Disputes Commission operating under the Consumer Protection and Technical Regulatory Authority or to a competent court.

11.4. These Terms of Use are governed by Estonian law, taking into account the rights arising from mandatory legal provisions applicable to the consumer.